. HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs Maintenance and Service Guide. Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
The notebook normally boots from its internal hard disk. You can also boot the notebook from a floppy disk drive, the CD/DVD drive, or a local area network (LAN). Restart the notebook: click Start, Turn Off Computer, Restart. When the HP logo appears, press Esc to display the Boot menu. HP Pavilion laptops feature a small partition at the start of the drive that includes HP System Recovery, a program designed to back up files, restore the operating system and enable.
Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. MSG revision history Revision Publication date Description November 2009 The power connector bracket is included in the base enclosure kits. The information was updated in the following location: Computer major components on page The part number for the optical drive connector board was incorrect in the system board removal and replacement procedures.
MSG revision history. Safety warning notice WARNING!
To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Safety warning notice. Table of contents 1 Product description 2 External component identification Top components. 9 Display and top components.9 QuickPlay buttons.11 Keys. 12 TouchPad.
13 Front components.14 Right-side components.15 Left-side components. 15 Bottom components. Workstation guidelines.43 Equipment guidelines. 44 Unknown user password.45 Component replacement procedures.46 Serial number.46 Battery.47 Camera module. 48 Display inverter.50 Hard drive. 52 Computer feet.54 Memory module. Security menu.109 System Configuration menu.
109 Diagnostics menu.109 6 Specifications Computer specifications.110 17.0-inch, SXGA+ display specifications.111 17.0-inch WXGA+ display specifications.112 Hard drive specifications.113 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications. 114 HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications. When to create restore points.148 Create a system restore point.148 Restore to a previous date and time.148 Performing a recovery. 149 Recovering from the recovery discs.149 Recovering from the partition on the hard drive.149 9 Connector pin assignments Audio-out (headphone). Product description Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) Product HP Pavilion dv9500, dv9600, and √ √ √ √ √ Name dv9700 Entertainment PCs Proces- Intel®. Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) Turion TL-58 (1.9 -GHz, 1-MB L2 √ √ cache) Turion TL-56 (1.8 -GHz, 1-MB L2 √ √.
Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) nVidia NB8M-SE -GS (GeForce √ √ 8400M GS) with at least 128 MB of dedicated video memory (16M × 16 DDR2 ×. Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) UMA nVidia MCP67M with shared √ video memory, and ● Up to 128 MB on computer models with 512 MB of system ●. Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) Single hard drive configurations: √ √ √ √ √ ● 250-GB, 5400-rpm ● 200-GB, 4200-rpm ● 160-GB, 5400-rpm ●. Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) ● DVD±RW and CD-RW √ √ √ √ √ SuperMulti Double-Layer Combo Drive Camera Low-light VGA camera √. Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) Intel PRO wireless 4965 a/b/g with √ √ √ 2 antennae built into the display assembly and a/b/g/n with 3 antennae built into the display assembly Broadcom 4321AGN Wi-Fi Adapter. Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) Keybrd/ 17-inch full-size keyboard with √ √ √ √ √ pointing numeric keypad devices Touchpad supports 2-way scrolling √ √. External component identification Top components Display and top components Item Component Description Internal microphones (2) (select models only) Record sound.
NOTE: If there is a microphone icon next to each microphone opening, the computer has internal microphones. Integrated camera (select models only) Records video and captures still photographs. Item Component Description Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume.
QuickPlay buttons Item Component Description Media button Launches the QuickPlay program. NOTE: If the computer has been set up to require a logon password, you may be asked to log on to Windows. QuickPlay launches after you log on. Refer to the QuickPlay online Help for more information. Keys Item Component Function Function keys Execute frequently used system functions when pressed in combination with the key. Caps lock key Enables caps lock and turns on the caps lock light.
Executes frequently used system functions when pressed in combination with a function key or the key. TouchPad Item Component Function ● TouchPad light Blue: TouchPad is enabled. ● Amber: TouchPad is disabled.
TouchPad. Moves the pointer and selects or activates items on the screen. TouchPad left and right buttons.
Function like the left and right buttons on an external mouse. Front components Item Component Function ● Power light On: The computer is on.
● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Battery light ● On: A battery is charging.
● Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level. Right-side components Item Component Function USB ports (select models only) Connect optional USB devices. ExpressCard slot Supports optional ExpressCard/54 cards. Optical drive Reads optical discs, and, on select models, also writes to optical discs. Power connector Connects an AC adapter.
Left-side components Item Component. Item Component Function HDMI port (select models only) Connects an optional video or audio device such as a high- definition television, set-top box, DVD player, or any compatible digital or audio device. USB ports (1 or 2, depending on computer model) Connect optional USB devices. Bottom components Item Component Function Battery bay Holds the battery.
Battery release latch Releases the battery from the battery bay. Optical drive Reads optical discs, and, on select models, also writes to optical discs.
Secondary hard drive bay Holds an optional secondary hard drive. Primary hard drive bay Hold the primary hard drive. Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Chapter 3 Illustrated parts catalog. Computer major components Item Description Spare part number Display assemblies (include wireless antenna transceivers and cables) For use only with computer models equipped with a camera: Computer major components. Item Description Spare part number ● 17.0-inch, WXGA+, TFT, dual Lamp with BrightView 447991-001 ● 17.0-inch, SXGA+, TFT, single Lamp with BrightView 447990-001 ● 17.0-inch, WXGA+, TFT, single Lamp with BrightView 447989-001 For use only with computer models not equipped with a camera: ●. Item Description Spare part number Display switch module (includes display switch module cable) For use in computer models with Intel processors 448435-001 For use in computer models with AMD processors 432993-001 Top cover trim 432978-001 Top covers For use in computer models with Intel processors: ●. Item Description Spare part number Processor bracket v7.9 (not illustrated) 450370-001 (15) Processors (include thermal material) Intel Core 2 Duo processor: ● T7700 (2.4-GHz, 4-MB L2 cache, 800-MHz FSB) 446894–001 Intel Core Duo processors: ● T7500 (2.2-GHz, 4-MB L2 cache, 800-MHz FSB) 447985-001 ●. Item Description Spare part number ● For use only with computer models equipped with discrete video system memory 448308-001 and a fingerprint reader ● For use only with computer models equipped with discrete video system memory 448309-001 but not a fingerprint reader ●. Item Description Spare part number ● For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, 441086-002 and the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, 441087-002 Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan.
Item Description Spare part number (26) Memory modules (667-MHz, PC2-5300, 1-DIMM) 2048-MB 448003-001 1024-MB 446495-001 512-MB 446494-001 (27) Optical drives (include bezel and bracket) Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support (select 462356–001 models only) HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support with 448006-001 LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe. Display assembly components Item Description Spare part number Display bezels For use only with computer models with dual lamp display assemblies 447998-001 For use only with computer models with single lamp display assemblies 447997-001 For use in computer models with AMD processors 436067-001 Display inverters (include Mylar shield) For use only with computer models with dual lamp display assemblies.